What happens if my child misses a lesson?
Every lesson is logged with the topics covered and the set that was given, and we hold two make-up slots a week for exactly this. Tell us before the lesson and your child sits the same material with another group in the same week. If no slot fits, the tutor records a short walkthrough of the worked solutions and the set is marked as usual.
Is six students really the limit?
Yes, and it is a room constraint rather than a policy we can bend. Six is the number at which a tutor can read every student's working during the lesson instead of discovering the mistake a week later. When a slot fills we open another on the same day if a tutor is free, and we tell you honestly if the wait is a term.
How much homework comes with a class?
One set per subject per week, built to take about forty-five minutes. It is deliberately shorter than school work because its job is to test whether this week's method survived the trip home. A fortnightly timed paper replaces the set in paper weeks, so the total never stacks up.
Can my child move between classes mid-term?
If the audit was pitched wrong or your child outgrows the group, we move them and transfer the remaining term fee across. It usually happens in the first three weeks, which is why we review every new student's placement at week three rather than waiting for you to raise it.
Can we join after the term has started?
Up to week five, if the group has a seat and the audit shows your child can follow where the class has reached. Fees are prorated to the lessons remaining, and we give a catch-up pack covering the topics already signed off. After week five we would rather place your child in the next term than have them chasing.
How will we know whether it is working?
You get the marked audit at the start, then a written progress note at the midpoint and end of every term listing the topics signed off, the ones still open, and the error types that keep recurring. Tutors are reachable in writing between lessons, and if a topic is not moving we will tell you before you ask.